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About Domestic Appliance Service Association

DASA is a non-profit trade association and the main objective is to help and support the membership in any aspect of their business while improving the quality of standards of the domestic appliance industry.

Managing a business in a fast, demanding and constantly changing environment, is becoming less and less about what happens inside the business.

External factors such as legislation, consumer expectations and technology innovations are now having an impact that there has never been a greater need of external help.

DASA wants to provide a wide range of services, some of which are already shared by over 70 members from single service engineers to larger service organisations, work providers and manufacturers who like you share the same strengths and weaknesses, opportunities and threats.

Our Goals

Growing the association will allow greater opportunities to negotiate group discounts in:

Vehicle purchase and maintenance
Tools, meters and equipment
Insurance - Public, Employers Liability and Motor Insurance
Free Legal Advice on Employment Law and H&S as well as discounts for outsource
Business advice and supportLinks to work providers

Training & Skills Gaining

DASA has always supported training and is, and has been, represented on several Government training agencies. DASA was also heavily involved with developing the NVQ level two training programme for service engineers and is working to ensure that the qualification is carried forward to the new European training structure that will replace the NVQ standard.

Giving You a Voice

One of our roles is to work with, and lobby, Government Department and Agency to ensure that our members have their say and are taken into account when new legislation is considered. The most recent example of the influence we can exert is our involvement in formulating the new refridgeration legislation where we were instrumental in ensuring that low Kg domestic systems were tested different and less one.

Industry News and Updates

We provide our members with concise, practical and relevant information which helps them run their business more effectively, safely and more profitably. Our "Orbit" news letter has the latest developments, current regulations and forthcoming developments within the industry.

Complaints Resolution Procedures and Assistance

Left unresolved, disputes can have a far reaching consequences. Reputations are slowly earned but quickly lost! Inevitably, each party to a dispute may feel that the other is being unreasonable. In order to ease the deadlock, involvement of a third party can be invaluable and DASA can act as an adjudicator on such occasions.