According to a report by the BBC, “a million potentially deadly tumble-dryers” could still be being used in British homes, the manufacturer has admitted.
The BBC said Whirlpool told a government committee that it had continued making the models for three years after being notified that the appliances were faulty in 2012.
However, the company claimed it had “acted in consultation with Trading Standards”.
MPs on the business committee accused the firm of “failing to act quickly” when it knew that the appliances were faulty.
In particular, they criticised the firm for failing to recall the faulty machines.
Committee chair Rachel Reeves asked: “How many fires are needed for a proper recall of these tumble dryers? We have already seen a number of fires and deaths, yet in many of our homes we still have these appliances.”
Pete Moorey, head of campaigns at consumer group Which?, said Whirlpool had “ducked their responsibilities to customers”.
Ian Moverley, communications director of Whirlpool UK, argued that the company had “worked proactively to identify the safety issue and worked closely with Trading Standards to determine what action would be taken”.
However, he came under fire from the committee after being unable to answer some of the MPs’ questions.
Ms Reeves added: “Why hasn’t someone at a more senior level come in front of us to answer our reasonable questions and take responsibility for the actions of your firm?”
The scandal broke in 2015 after it emerged that Whirlpool had manufactured 5.4 million faulty machines over an 11-year period.
Dryers under the Hotpoint, Indesit and Creda brands have all been blamed for a number of UK fires, including the Shepherds Bush tower block blaze in August 2016, which saw more than 50 people flee their homes.
Last month, a fire that killed two men in Llanrwst, Conwy County, Wales in October 2014 was linked to the faulty appliances.
Assistant coroner David Lewis said “on the balance of probabilities, the fire was caused by an electrical fault in the tumble dryer in the laundry room of the flat”.
Despite a number of incidents, Whirlpool continued to claim that the machines were “safe to use” providing someone was in the property.
However, Which? threatened to bring judicial action against Trading Standards over the advice being given.
This resulted in Trading Standards instructing new guidance to Whirlpool earlier this year, which advised consumers to unplug their dryers and not use them until they had been repaired.
In a statement sent to ERT, Whirlpool said: “We continue to appeal to any remaining owners of the affected models to contact us immediately so we can modify their tumble dryers. After two years of extensive measures to raise awareness, the number of consumers coming forward has now fallen sharply. This suggests that few affected appliances remain in service.”
Story courtesy of ERT
All members are encouraged to attend the EGM on Thursday 15th March at 10am at the Mercure Shefield Parkway, Britania Way, Rotherham, S60 5BD.
Rooms for Wednesday evening can be booked direct with the hotel on 0114 2615690 at a cost of £95.00 DBB Quote DASA
If you would be interested in taking a more active roll and joining the council please again make know your interest on the above email. The Wednesday evening is always a great way to enjoy an evening of networking and catching up.
A buffet lunch will be provided on Thursday.
We look forward to seeing you there.
All members can benefit from a £50 discount on New Test Equipment or Calibration of existing equipment when you join or renew your membership. Terms apply
All members can take advantage of a £50 discount on any training course booked before 31st Dec 2017. You will recive a voucher when you join or renew your membership.
The Grenfell Tower fire started in a fridge freezer - and both the insulation and tiles used in cladding on the block failed safety tests, police have said.
Detectives are also considering bringing manslaughter charges, along with health and safety and fire safety charges, as they continue their investigation into who was responsible for the west London blazeDetective Superintendent Fiona McCormack said the Hotpoint FF175BP model had not been subject to any product recall but further tests are being carried out.
The government has ordered an immediate technical examination of the fridge involved, while Hotpoint said "words cannot express our sorrow at this terrible tragedy".
Dasa is very keen to promote White Goods Training and the use of Calibrated Test Meters. To this end we have put together an offer for all new and existing members that either join DASA or renew their membership.
When you join or renew you will receive your certificate by email that you will be able to use with each company. Terms apply
Premium kitchen domestic appliance manufacturer, V-ZUG, will be registered as a WEEE Producer and awarded its WEEE compliance certificate with effect from June 1st, 2017.
The certificate is awarded to manufacturers of large appliances who agree to comply with strict WEEE environmental and waste standards.
The management of WEEE is applied via the waste hierarchy, with particular emphasis upon reduction of waste arising, re-use of equipment and recycling (recovery) of materials: reduce, re-use and recycle.
In January 2012, proposals were debated by the European Parliament to recast the WEEE Directive. The proposals included increasing recycling rates. Having been adopted by member states, the re-drafted directive now requires higher recovery rates of 20kg per capita per annum as opposed to previous figures of 4kg per capita.
Speaking on behalf of V-ZUG, UK & Ireland Sales Director Rhys Evans comments “The well-being of the environment and waste management/disposal is extremely important to V-ZUG, hence the application and granting of the WEEE certificate. Domestic appliance manufacturers have a responsibility to do all they can for future generations and being part of the WEEE compliance scheme demonstrates our commitment to such ideology.”
For further information about V-ZUG’s new and existing appliance solutions and its stockists, please call 0843 289 5759 or visit www.vzug.com
The next meeting for DASA (Domestic Appliance Service Assotiation) will be held on the Thur 12th October 2017, 11am Mercure Shefield Parkway, Britannia Way, Rotherham, S60 5BD
All members are welcome and if you wish to bring a guest please do so.
Refreshments and lunch will be provided.
“Tried-and-tested cooking methods paired with cutting-edge slider control” has now been realised thanks to V-ZUG’s brand new glass Gas Hob, available to UK retailers as from 1st May 2017.
Another first for the electrical kitchen retail industry, V-ZUG is the only company on the market to offer a new hob with state-of-the-art multi-slider control: a simple, direct and ergonomic solution for controlling individual cooking zones with high-grade performance. Impressively powerful, this new Gas Hob by V-ZUG is equipped with a range of four technologically advanced gas burners, which are:
Power-Wok burner: a large, powerful gas burner ideal for cooking authentic Asian style dishes (like stir fry) quickly and efficiently (output 6.8kW)
High-speed burner: a surge of extra power for rapid boiling / searing (output 3kW)
Standard burner: open design to give direct heat and a professional look (output 1.75kW)
Eco burner: designed to use 30% less energy, saving on time and money (output 1 kW)
Each burner can be controlled independently, designed with an array of practical functions for the modern homeowner to experience uncomplicated cooking and a healthier, happier lifestyle. Its intuitive design allows for small and large pans to be placed on the cooker top regardless of size and the highly proficient gas flame produced by V-ZUG efficiently heats the pan quickly and evenly.
All gas hobs by V-ZUG are stand-alone, meaning absolutely no need for additional cooker units. Plus being DualDesign, the homeowner is able to choose between a top-mounted or flush fit hob installation for the height of design and flexibility.
Multi-slider: a simple and ergonomic solution for controlling individual cooking zones
Melt Function: maintains a temperature of between 40 °C - 60 °C via an automatic burner setting, ideal for melting butter, gelatin, sauces and chocolate
Keep-warm Function: provides a constant temperature of approx. 65 °C, perfect if your guests are running late!
Simmer Function: a constant temperature of between 70 °C - 90 °C, which prevents food like sausages, dumplings or poached eggs from cooking disproportionately / excessively
- Pause button to break from cooking, yet maintain temperature
- Wipe protection to easy clean, with no disruption to the control panel
- Zone-connection to combine multiple zones for larger pans
- Automatic Boost function for rapid heating
Speaking on behalf of V-ZUG, Sales Director UK & Ireland, Rhys Evans comments “LivingKitchen 2017 saw the international unveiling of V-ZUG’s new Gas Hobs with premium style and controllability. Duly, reports from the show were extremely positive and to have this authentication when launching to the UK retailer is a great endorsement for the V-ZUG brand and portfolio.”
V-ZUG’s new Gas Hob with Multi-slider control is priced from £2,150+vat. For further information about V-ZUG’s products and stockists, please call 0843 289 5759 or visit www.vzug.com